Questions, ANSWERED

Yes. Nearly everything we sell is a single pre-owned piece — once it sells, it's gone. If something you loved sold, reach out; we often know when similar pieces are coming in.

All major credit and debit cards, plus the express wallets offered in our secure Shopify checkout. In the showroom we can take additional payment methods — just ask.

We handle holds case by case — call the showroom at (800) 932-2646 and we'll do our best to work something out, especially on higher-value pieces.

Every order ships fully insured via FedEx or UPS with signature confirmation required on delivery. Domestic orders typically ship within 1–2 business days; standard delivery takes 3–5 business days and express options are available.

On a case-by-case basis. International buyers are responsible for applicable duties, taxes, and import fees — contact us for a quote before ordering.

Items may be returned within 7 days of delivery in original, unworn condition with all tags attached and original packaging. Return shipping is the buyer's responsibility, and refunds are processed within 3–5 business days of receiving the return. Full details on our Returns & Shipping page.

Happily. Contact us to arrange an exchange for a different item of equal or greater value — any price difference is charged or refunded accordingly.

Every piece is hand-inspected before listing — a five-point inspection covering stitching, hardware, date codes and serials, materials, and provenance. If anything we sell is ever proven not genuine, we refund every dollar, with no time limit. Read the full Authenticity Promise.

Every piece is graded on a five-point scale from Pristine to Fair, conservatively — when in doubt, we grade down. Piece-specific wear is noted on each listing. See the full Condition Guide.

Three ways: sell outright for immediate payment, consign and get paid when it sells, or trade toward something in our collection. Authentication and evaluation are always free, with no obligation. Start on the Sell With Us page.

All major luxury houses — Chanel, Hermès, Louis Vuitton, Gucci, Cartier, Rolex, Dior, Prada, and many more. Don't see your brand? Ask — we consider all luxury and designer pieces.

Yes — every piece on the site lives in our Alhambra showroom, and walk-ins are welcome. Come try things on and say hello to Shelley. Questions before you visit? Call (800) 932-2646.