You place your order
Checkout is handled by Shopify — the same secure payment platform behind millions of stores. We never see or store your card details.

From Our Hands to Yours
A one-of-one piece deserves better than a padded envelope and a prayer. Every order is packed in our store, shipped FedEx, and signed for at your door — with free Ground shipping on orders over $70.
Checkout is handled by Shopify — the same secure payment platform behind millions of stores. We never see or store your card details.
Your piece is wrapped, cushioned, and boxed in our store by the same people who inspected it. Hardware is protected, straps are stuffed, and everything included — dust bag, box, cards — is packed with it.
Orders are typically processed within one business day (we don't ship on weekends), via FedEx. The moment it's on its way, tracking lands in your inbox so you can watch every mile.
Signature confirmation is required on every delivery — your piece is never left sitting on a porch. It goes from our hands to yours, and nowhere in between.
Why It's Safe
No doorstep drop-offs. A signature is required on every delivery, so your piece is handed to a person — not left to chance.
Once the FedEx label is created, the address can't be diverted to a forwarding address — a simple rule that shuts down the most common delivery scams.
Plain, unbranded outer boxes. Nothing on the outside hints at what's inside, so a package in transit is just a package.
Questions before it ships, while it's moving, or after it arrives — you call, we answer. No ticket queues, no bots.
Expedited and international shipping are available for an additional fee. All sales are final — every piece is one of one, so ask us for extra photos, video, or a condition walkthrough before you buy; the full terms are in Returns & Shipping. And if you'd rather skip the box entirely, pickup in store is always free.
Wondering about the piece itself? Every item is authenticated before it's listed — read the Authenticity Promise.
The Showrooms
Every piece on the site lives in our Alhambra showroom — come try it on, see the collection up close, and say hello to Shelley. Down in the desert? Find us in Palm Springs too.